Notice! HomeHero is no longer accepting new clients or caregivers as of February 24th, 2017. Learn More
HomeHero

Trust & Safety

Home care isn’t just keeping an eye on someone. It’s about compassion, patience and understanding. It's about helping you and your family live happier and healthier lives at home. We are fully committed to providing you with a premium, high-touch experience; and that starts with hiring exceptional caregivers, who we refer to as "Heroes".

At the end of 2015, after surpassing 1 million hours of care in California, we turned a new chapter in the HomeHero story. We became a licensed home care agency, we converted our Heroes into licensed, trained and bonded W-2 employees, and we partnered with Cedars-Sinai — the largest hospital on the West Coast.

Click "Find a Hero" below to learn why thousands of families across California place their trust every day in HomeHero.

Trusted Screening

  • In-Person Interviews

    In addition to personality assessments, we screen our Heroes for general competency, 5+ years of home care experience and disease-specific skills. Most Heroes hold a certification such as CNA, LVN or HHA.

  • Background Checks

    We run comprehensive national, state and county-level criminal background checks on every Hero through Live Scan fingerprinting. We also contact past clients and employers to collect references and work history.

  • Expert Knowledge

    Heroes are given badges for completing competency exams covering a wide range of topics such as Alzheimer’s and dementia, fall prevention, Parkinson's, diabetes, nutrition, transferring and more.

HomeHero

Trusted Protection

  • Dedicated Support

    In addition to 24/7 support, every client is assigned a dedicated Care Manager to perform detailed in-home assessments and help with scheduling, evaluation and coordination with additional medical or non-medical home services.

  • CAHSAH Member

    As a licensed home care agency, HomeHero is now an active member of the California Association for Health Services at Home, a nonprofit organization established in 1966 dedicated to promoting quality home care and advancing the home care industry.

  • Bonded & Insured

    HomeHero covers all health insurance, workman’s compensation, unemployment benefits, training, state and employment taxes, as well as $4 million in theft and professional liability insurance for Heroes, who are bonded W-2 employees.

HomeHero

Our mission is to promote health and wellness in the home through the union of smart technology and trusted human compassion.

Trusted Technology

  • Matching Algorithm

    HomeHero uses a state-of-the-art matching algorithm to analyze your unique care needs and find the best Heroes in your area in just a matter of minutes. Read more about how we match families with Heroes.

  • Mobile Apps

    All our Heroes are equipped with a custom smartphone app to clock in/out, conduct guided safety checks in the home and track observational health data — which can all be viewed in real-time via our iPhone App.

  • Hero Risk Score™

    Under the guidance of our Chief Nursing Officer, Care Managers and our Heroes, we assign a risk score to every patient to help predict adverse events and prevent more serious health setbacks.

HomeHero
HomeHero and Cedars-Sinai

HomeHero has partnered with Cedars-Sinai Medical Center, the largest nonprofit academic medical center in the Western United States, to be its preferred home care provider.

HomeHero Testimonial from Susan Condie
With HomeHero, you have the peace of mind that you are receiving the highest-quality home care, you have access to expert advice, and you have real-time transparency into the health of your loved one.
Dr. Susan Condie Chief Nursing Officer